With Loop21 Citytainment™, the citizens and visitors of a city will benefit from the additional infrastructure which offers to have location-based information available - such as: where is the next open pharmacy or dentist? Where is the next bus stop? Loop21 Citytainment™ can also be a very modern way of a tourist guide. So, the following information can be found: How do I get to the museum, castle or train station? When can I visit this special sight?

The interactive platform creates a modern infrastructure which enables citizens or tourists to access location-based information from their community and additional from all over the world. Because tourists and citizens are already equipped with wi-fi, the Loop21 product portfolio is especially interesting for a city, a touristic or municipal area, a town or a commune.

The range of application possibilities is wide. We are happy to present you 2 of our interesting case studies which we have successfully realised in the last years. Please click on the links: 

Case Study #1: Loop21 WLAN Entertainer® for the city network in Vienna (Austria)

Case Study #2: Loop21 Hotspot Software for a wide-area hotspot network in Lagos (Nigeria)

Loop21 Citytainment™ in Vienna (Austria)

Vienna with a population of about 1.7 million is both Austria’s capital and largest city. Vienna is also the cultural, economic and political centre of the beautiful Alpine nation. In 2011, the city decided to plan a pilot project to offer free wi-fi at “Rathausplatz”, the square in front of the city hall, and the “Donauinsel” which is Vienna's most popular leisure and outdoor recreation area. Free wi-fi access was not enough, so they were looking for an added value: location-based service by Loop21.

The city of Vienna commissioned Loop21 to take care of the added value for the City WLAN by offering location-based content. Together with several City Council Departments (IT, Press and Communication service, Public Lighting, Water Engineering) the project team of Loop21 worked on finding a solution that meets all needs and wishes.
The service for Vienna’s citizens is available at the city hall square in the centre and on 5 different locations on the Danube Island. Loop21 provided the city with support during the different project phases, from the definition of these areas to the decision which content available on the landing pages.
“The highlight of the project “wi-fi in Vienna” is a service, where guests get location-based information. Once guests are connected to the wireless network, they are provided with a landing page which offers content that depends on their location.” (Press release of the City of Vienna, Sept 27th, 2012)
Loop21’s project team worked together with other project partners to reach common milestones. For instance the Loop21 software department developed a specific SOAP interface which enables a communication between the Loop21 landing page and the registration page for internet access of the city’s infrastructure partner.
The evaluation of the statistics shows an incredible usage! During the Film Festival in August 2012 at the city hall square there were 12,100 unique users counted on the landing page. The preferred button was the content of the Vienna Tourism and the city map. Overall, there were 35,000 page impressions in this one month.

• Loop21 hotspot system (server and client version)
• Loop21 Citytainment™
• LBS (Location-based Service) / Landing Page on 6 areas
• Fully customized SOAP interface
• Experienced project management
• 2nd level-support and operations

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Loop21 Hotspot Software for a Wirless Internet Provider in Lagos (Nigeria)

Oxygen Broadband Networks launched a wide wireless network in Africa’s largest city: Lagos in Nigeria. A whole village and several hotspots like parks, coffee shops, shops have been equipped with the wireless technology. Loop21 is Oxygen’s partner for the whole hotspot software which provides a sustainable hotspot management that has been developed with & for hotspot providers. Beside a very easy & secure paid internet access, Oxygen can also provide location-based services via the Loop21 WLAN Entertainer®.

Starting at the end of 2010, Loop21, in cooperation with its parent company www.funknetz.at, consulted the Oxygen team while building a wide-area wireless network in Lagos’ computer village and also at several other hot spots in the city. A professional Wi-Fi network offering high band widths had been set up.
Oxygen started up a wireless hotspot provider offering their users paid access to the internet. The requirements for the hotspot software were sophisticated: capacity, usability, reseller integration, payment interfaces, Nigerian SMS gateway, local setup and operation, maintenance contract and updates.
Loop21 met all their needs and special wishes to the Wi-Fi networks as well as the software had been developed especially for the Nigerian team. Users have to register via SMS and then they can charge credit with a voucher they can buy in a shop in the wi-fi zone. The sales team of Oxygen administrates the credit types and supports their users via telephone. Since the admin interface of Loop21 offers a lot of opportunities, Oxygen’s support staff can make an easy job.
Resellers of Oxygen’s Internet access codes can print the vouchers themselves. A demanding credit limit algorithm ensures that resellers do not exceed their credit contracts.
Next to the hotspot software itself Loop21 added also the location-based service “WLAN Entertainer®” where the clients get contents depending on their location directly on their devices. The statistics component completes the software package which is used at our Nigerian customer: knowing everything at every time.

• Loop21 Hotspot Software
• Loop21 WLAN Entertainer®
• Integration of a logical reseller management
• Payment mode: vouchers including PDF Generator
• 2nd and 3rd level-support and operations
• Wireless and network consulting on-site
• Project management and support
• Selection of the hardware partner
• Hardware supply
• On-site surveys and measurements
• Network planning and mapping
• Installation / assembly
• Provisioning
• On-site trainings
• Maintenance & LIVE support

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