Customer Survey

LOOP21 modules

Modules for hotspot products

Use all the possibilities of your infrastructure and take your WLAN to the next level.
To optimize your WLAN solution, LOOP21 offers, in addition to the hotspot products, a large number of different hotspot modules.

These enable you to get to know your users better, provide user-specific content, integrate advertising and partners, and even communicate with users in emergencies.

Depending on the area of application, LOOP21 provides expert advice on the selection of individual products and modules.

LOOP21 Extension

Customer Survey

Effectively query customer satisfaction and discover potential for improvement. Questionnaires can be flexibly configured, controlled and evaluated in the backend.

4 different survey types

Live evaluations

Statistics are graphically processed and can be exported as XML and CSV.


Ease of use is important to us. That is why we have developed a content management system that is easy to understand and use.

With just a few clicks, questionnaires can be created and stored depending on the location. There are four different survey types to choose from: Net Promoter Score, Single Choice, Free Answers and Multi Select Survey.

For each survey type, exact statistical data is immediately available, which can be exported for further processing.