Customer Survey

LOOP21 modules

Modules for Hotspot Products

Use all possibilities of your infrastructure and bring your Wi-Fi to the next level.
For the optimization of your Wi-Fi solution, LOOP21 offers in addition to the Hotpsot products, a variety of different modules.

These allow among other things to get to know your users better, to provide contents specific for user, to integrate advertisement and partners, and the communication with the users in emergencies.

According to operational area LOOP21 consults competently with the choice of the single products and modules.

LOOP21 Extension

Customer Survey

Effectively query customer satisfaction and discover potential for improvement. Questionnaires can be flexibly configured, controlled and evaluated in the backend.

4 different survey types
Live evaluations

Statistics are graphically processed and can be exported as XML and CSV.


Simple application is important to us. That’s why we’ve developed a Content Management System that’s easy to understand and use.

With just a few clicks, questionnaires can be created and stored depending on the location. There are four types of survey types to choose from: Net Promoter Score, Single Choice, Free Answers and Multi Select Survey.

Depending on the survey type, accurate statistics are available immediately, which can be exported for further processing.