AREA OF APPLICATION

HOSPITALS & RESIDENTIAL NURSING FACILITIES

Patient and visitor information
without an app – on your own smartphone

Patient and visitor information system of the future! Let yourself be impressed by the mixture of innovation, information and entertainment.

Guide your visitors through the building with digital signage monitors or digital signposts.

Important information about the building, the individual departments and the range of medical services on your patients’ end devices.
 

Advantages

For the operator

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Waiting time analysis of registered devices
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Digital guidance system
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Integration of various value-added services
N
Legal protection through LOOP21 as operator
N
Different login options

Advantages

For the guest

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Extensive range of digital newspapers
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Appointment reminders
N
Indoornavigation
N
Advice offers
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Automatic adaptation to the language of the end device

Some useful extensions

for Hospitals & Residential nursing facilities

LOOP21 Extension

Signage PlayerBox

Pre-programmed content for your guests – whether information, advertising messages or infotainment.
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Customer communication and customer loyalty
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Central control via web interface
N
Depending on location, time or season
Whether company news, weather data, traffic information, location map or webcam broadcasts.

LOOP21 Extension

Customer Survey

Effectively query customer satisfaction and discover potential for improvement.Questionnaires can be flexibly configured, controlled and evaluated in the backend.
N
4 different survey types
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Multilingual
N
Live evaluations
Statistics are graphically processed and can be exported as XML and CSV.

CASE STUDY

Hospitals & Residential nursing facilities

Digitization of 50 care facilities through LOOP21!

Staying connected brings great emotional benefits and mental stimulation to hospital and nursing home residents.
Be it Skype with the grandchildren, reading the newspaper or simply surfing the Internet – the provision of WLAN definitely offers added value.

Together with an internet provider, LOOP21 set up internet access for patients in 50 nursing homes in Austria.

Via the infrastructure of the internet provider, which every care facility already had in-house using fiber optics, LOOP21 set up a hotspot system with only one gateway each. Because the LOOP21 technology package is largely hardware-independent, it can be easily integrated into existing WLAN architectures.

It was important to have a login page with clear branding for the respective care facility. When choosing the login module, the choice fell on a one-click login without authentication. Of course, we also offer other login options such as SMS login, email verification or a ticket system.

The use is possible for all WLAN-enabled devices, of course with user-based bandwidth limitation. LOOP21 takes over the monitoring of the hotspot solution.

The system can be expanded in a modular fashion at any time. Especially with regard to IoT and the use of medical technology devices, an extension with its own access for the facility itself makes sense if an existing WLAN network is not used.

In addition to the standard functions, LOOP21 offers a variety of extensions that offer completely new possibilities. With the location-based service system, content and information can be displayed via an upstream start page, depending on location and time. The Customer Survey Module is an anonymous customer survey that is quick and easy to use. A digital newspaper kiosk is also possible – with a selection of national and international newspapers and magazines.