APPLICATION AREA

HOTEL & RESORT

Intelligent, smart, digital and very informative!

The guest information system of the future and be impressed by the mix of innovation, information and entertainment.

Find out how easy digitization can be in the hotel and how much added value you have as a hotelier. Resource-saving, smart and intuitive. Improves communication with your guests and optimizes internal processes with ease.

Advantages

For the operator

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A system for the whole region and its guests, business and operators
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Advertising for regional products and services
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Valuable marketing data (e-mail addresses, user profile)
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Comprehensive statistics and motion analysis
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targeted promotion of own events

Advantages

For the guest

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News and events calendar,
Gastro and entertainment offers
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Reservation of beauty-treatments
and hotel offers
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Real-time communication between guest and operator
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Passenger information for ski and tourism buses
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Offers about attractions in the region

Some Extension

for Hotels & Resorts

LOOP21 Extension

Signage PlayerBox

Pre-programmed content for your guests – whether information, advertising messages or infotainment.

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Customer communication and customer loyalty
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Central control via web interface
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Depending on location, time or season

Whether corporate news, weather data, traffic information or webcam transfers.

LOOP21 Extension

Customer Survey

Effectively query customer satisfaction and discover refinement potential. Questionnaires can be flexibly configured, controlled and evaluated in the backend.

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4 different survey types
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Multilingual
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Live evaluations

Statistics are graphically processed and can be exported as XML and CSV.

Case Study

Der Krallerhof

LOOP21 modernised the IT infrastructure as well as the range of mobile services for the 4****s resort hotel “der Krallerhof“ and its restaurants Kraller-Alm, alte Schmiede and Asitzbraeu in Leogang, Salzburg, Austria.

The new high-class Wi-Fi with Location-Based-Service-Content enables the hotel to make its offers more interesting for their guests.

A Wi-Fi system for hotels, restaurants and huts with the latest Wi-Fi equipment and IT security. The guest can book the wellness treatments in the hotel directly from the ski lodge.

The new digital signage system has set new standards again. The TV technology in the hotel room is more than the “classic” television. The television is the entertainer for the guest: Information about applications, house news or the panoramic view of the hotel webcam can now be viewed in the rooms. The TV’s in the rooms and the screens in the house can contain different contents. The content is also available on the guests’ smartphones.

The use of this all-in-one hotel system is versatile and easy to use. Both by the guest and the hotel staff.

For this project LOOP21 is a full-service provider and takes over the planning, configuration, assembly, putting into operations, documentation as well as the running maintenance of the network.