HOTEL & RESORT
Intelligent, smart, digital and indescribably informative!
The digital guest guide of LOOP21 not only makes your job easier, it’s also fun. Discover the guest information system of the future now and be impressed by the mix of innovation, information and entertainment.
Find out now how easy digitization can be in the hotel and how much added value you have as a hotelier. Resource-saving, smart and intuitive. Improves communication with your guests and optimizes internal processes with ease.
Benefits for the operator
- A system for the whole region and its guests, business and operators
- Digital surveys to increase customer satisfaction
- Advertising for regional products and services
- Valuable marketing data (e-mail addresses, user profile)
- Extensive statistics and motion analysis
- Planning, analysis and ongoing maintenance of the entire IT
- targeted promotion of own events
Benefits for the guest
- News and events calendar
- Reservation of beauty-treatments
- Gastro and entertainment offers
- Internet access via Wi-Fi
- Responsive design
- Real-time communication between guest and operator
- Passenger information for ski and tourism buses
- Offers about attractions in the region
LOOP21 has created new opportunities for guiding customers and for increasing their loyalty.
Hotel offers in the focus of your hotel guests
Your guests can book a table directly from their hotel room or book wellness offers. Using digital signage and the own smartphone, the guest can easily retrieve information.
Positive feedback during your stay
Guests who use the system can also use convenient social login and instantly post their holiday experiences through your location. This is additional advertising for the hotel and of course for the region.
Interface for every hotel booking system
Especially the interfaces to our partners Manova and Incert are. From gift cards, vouchers or tickets to online surveys, reporting, monitoring and benchmarking everything is integrated.
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LOOP21 Hotel and Resort – Possibilities
High-end Wi-Fi with network renewal including planning, configuration, installation, commissioning and support as a full-service provider.
E-paper displays that can be easily and quickly set up as a menu card or room label.
Digital guest guide
Landing page with CI-compliant design, offers and events, electronic newspaper directly on the customer's smartphone, responsive design.
Hotel TV channel and screens in the hotel with information, promotions and application of events prepare the guests a pleasant holiday.
Interface hotel booking system
Interfaces to our partners such as Manova and Incert to evaluate reports or additional value added by vouchers or gift cards.
The products in hotels and resorts
Make the most of your public Wi-Fi. Refinance your infrastructure costs.
- Captive portal with 6 login variants
- Banner on login page
- Access control (bandwidth for customers)
- Hotspot groups
- flexible license models
Location Based Service
Provide your customer with relevant information on site. Operate active customer loyalty.
- Location-dependent content and services
- different types of localizations
- Device flow analysis with heatmap
- Statistics on movement at different locations
- customers navigation
Use your guests’ smartphones for individual communication on the spot.
- individual landing page according to corporate design
- extended banner management
- Share your moment
- digital customer surveys
Customer communication and customer loyalty with pre-programmed information for your visitors.
- digital door signs
- Dynamic signpost
- Information: customer television, company TV
- Advertising messages: advertising television, product information
- Infotainment: Entertainment in waiting areas, Infopults
Hotel Der Krallerhof
LOOP21 modernised the IT infrastructure as well as the range of mobile services for the 4****s resort hotel “der Krallerhof“ and its restaurants Kraller-Alm, alte Schmiede and Asitzbraeu in Leogang, Salzburg, Austria.
The new high-class Wi-Fi with Location-Based-Service-Content enables the hotel to make its offers more interesting for their guests.
A Wi-Fi system for hotels, restaurants and huts with the latest Wi-Fi equipment and IT security. The guest can book the wellness treatments in the hotel directly from the ski lodge.
The new digital signage system has set new standards again. The TV technology in the hotel room is more than the “classic” television. The television is the entertainer for the guest: Information about applications, house news or the panoramic view of the hotel webcam can now be viewed in the rooms. The TV’s in the rooms and the screens in the house can contain different contents. The content is also available on the guests’ smartphones.
The use of this all-in-one hotel system is versatile and easy to use. Both by the guest and the hotel staff.
For this project LOOP21 is a full-service provider and takes over the planning, configuration, assembly, putting into operations, documentation as well as the running maintenance of the network.