APPLICATION AREA

TOURISM

Real-time communication between guest and operator

Today’s guest is multimedia, digital and always online. Tourism regions take advantage of modern infrastructure, such as Wi-Fi to reach your guests directly during their stay. LOOP21 developed the product Mountainment® together with Input® especially for hiking and skiing areas.

The guest is located via Wi-Fi and receives in real time information about the current location, entertainment, weather, but also current information such Piste blocks. The operator benefits from extensive statistics and motion analysis.

Advantages

For the operator

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A system for the whole region and its guests, business and operators
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Advertising for regional products and services
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Valuable marketing data (e-mail addresses, user profile)
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Comprehensive statistics and motion analysis

Advantages

For the guest

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Meaningful use and entertainment
for the skier or hiker
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Passenger information for ski and tourism buses
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Offers on attractions in the region
and Gastro offers

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Entertainment possibilities in the surroundings

Extensions

for Tourism

LOOP21 Extension

Notification

Create POP-UP messages for your users. This must be confirmed by the user, then the system can continue to be used without restrictions.

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local or external content
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Message is displayed once per user
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simple configuration in the backend

You will receive statistics about received and confirmed messages in the selected period.

LOOP21 Extensions

T-Mona

T-Mona offers an online survey on travel behavior, motivation and satisfaction in holiday destinations. E-mail invitations give users the opportunity to participate in the surveys.

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Participation on the Hotspot login page
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Real-time analytics
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In order to increase the attractiveness of the survey, it is associated with a raffle

Through regular feedback from guests, targeted measures can be taken. This leads to more efficient improvements and increases the attractiveness of the holiday region.

CASE STUDY

BURGHAUSEN

After the successful introduction of the first GPS city tour in Burghausen, Upper Bavaria – Germany, in 2015, the Burghauser Touristik GmbH presents the second interactive offer for tourists: a jazz tour. From the beginning on LOOP21 is technology partner with high-quality
Wi-Fi and know-how.

“A GPS city tour is the new, multimedia discovery tour for tourists. Via the Wi-Fi the guests gets to the local Landing Page where they can download the free app”, Michael Oelhafen, CEO of Locandy and exclusive partner of LOOP21, explains. “The app offers the guests a GPS-controlled walk through Burghausen’s old town. As a pioneer in the tourism, Burghausen focuses on the ideal mix of digital technologies to entertain today’s tourists.“

The project was initiated by Sigrid Resch, CEO of the Burghauser Touristik GmbH: “By establishing jazz and Burghausen’s rise to the most important German jazz festival an attitude to jazz life was created expresses itself meanwhile in four swinging jazz seasons. Thanks to the unique technology of Locandy and LOOP21 we have already developed two GPS City Tours which are fascinating and enthusing the tourists and citizens. Moreover the Landing Page is an attractive tool to provide the most important information for the visitors and change them flexibly.“

Via their smartphones guests as well as citizens can discover the town on the tracks of jazz in Burghausen. From the town place the walk is led over the road Grüben, from there especially the legendary “Street of Fame” leads up to the Mautnerschloss, the only “jazz castle” of
Germany. There can be found the jazz cellar which has been a meeting place and think tank for musicians from all over the world since the beginning of Burghausen’s jazz history. The GPS city is a tour with a lot of jazz music and original tones from 1970 until today.